Privacy Policy

VorkBid is operated by Alkasid ("Alkasid", "we", "us", or "our"), which is the data controller responsible for your personal information. We collect information you provide directly to us when you create an account, list an item, place a bid, complete a purchase, or contact our team. This includes your name, email address, postal address, telephone number, the bank-transfer or payment-reference details you enter to arrange payment between buyer and seller, and any content you submit such as listing descriptions, photographs, and messages.

To verify identity and prevent fraud on a marketplace handling high-value transactions, we may also collect government-issued identification, proof of address, and information confirming your ownership of items you wish to sell.

We automatically collect certain technical information when you use VorkBid, including your IP address, device and browser type, operating system, referring pages, and the dates and times of your visits. We also collect information about how you interact with listings, auctions, and other features of the platform.

We use your information to operate the marketplace: to create and manage your account, display and process listings, conduct auctions, facilitate bids and instant purchases, share the payment instructions needed for buyers and sellers to settle directly, and coordinate delivery of items between buyers, sellers, and carriers.

We use your information to verify identity, authenticate listings, detect and prevent fraud, enforce our Terms of Service, and maintain the security and integrity of the platform.

With your consent where required, we may use your contact information to send you transactional messages, service updates, security notices, and marketing communications about features and collections that may interest you. You can opt out of marketing communications at any time.

We do not sell your personal information. We share information only as necessary to provide our services and as described in this policy.

We share information with service providers who perform functions on our behalf, including identity-verification partners, delivery carriers, cloud-hosting and database providers, email and notification providers, and analytics and error-monitoring services. These providers are permitted to use your information only to perform services for us and are bound by confidentiality obligations.

When you complete a transaction, we share the information necessary to fulfill it. For example, we may provide a delivery address to a shipping carrier, or transaction details to a buyer or seller. We may also disclose information when required by law, to respond to legal process, or to protect the rights, property, and safety of VorkBid, our users, and the public.

We implement technical and organizational measures designed to protect your information against unauthorized access, loss, misuse, and alteration. These measures include encryption of data in transit, access controls, and regular review of our security practices.

VorkBid does not process card payments and does not hold or transmit user funds. Payment is arranged directly between buyers and sellers by bank transfer, so we do not collect or store payment-card numbers.

No method of transmission or storage is completely secure. While we work to protect your information, we cannot guarantee absolute security, and you share information with us at your own risk. If we become aware of a breach affecting your personal information, we will notify you and the relevant authorities as required by law.

Depending on your location, you may have the right to access the personal information we hold about you, to request correction of inaccurate information, and to request deletion of your information, subject to legal and operational retention requirements.

You may also have the right to object to or restrict certain processing, to withdraw consent where processing is based on consent, and to request a portable copy of the information you have provided to us.

To exercise any of these rights, contact us at privacy@vorkbid.com. We will respond within the timeframe required by applicable law. We may need to verify your identity before fulfilling your request.

We use cookies and similar technologies to keep you signed in, remember your preferences, understand how the platform is used, and improve your experience. Some cookies are essential to the operation of the site; others are optional and used for analytics and personalization.

You can control cookies through your browser settings and, where applicable, through our cookie-preference controls. Disabling certain cookies may affect the functionality of the platform.

We retain your personal information for as long as your account is active and for as long as needed to provide our services, comply with legal and tax obligations, resolve disputes, and enforce our agreements.

Transaction records, including those related to high-value sales, may be retained for extended periods to meet financial, regulatory, and anti-fraud requirements. When information is no longer required, we delete or anonymize it.

Alkasid operates VorkBid globally, and your information may be transferred to, stored in, and processed in countries other than the one in which you reside. These countries may have data-protection laws that differ from those of your jurisdiction.

Where we transfer personal information internationally, we take steps to ensure it receives an adequate level of protection, including by using approved contractual safeguards with the parties that receive it.

VorkBid is intended for adults and is not directed to children. We do not knowingly collect personal information from anyone under the age of 18.

If we learn that we have collected personal information from a person under 18, we will delete that information. If you believe a minor has provided us with personal information, please contact us at privacy@vorkbid.com.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the date at the top of this policy and, where appropriate, notify you through the platform or by email.

We encourage you to review this policy periodically. Your continued use of VorkBid after a revised policy takes effect constitutes acceptance of the updated terms.

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact our privacy team.

Alkasid - Email: privacy@vorkbid.com. We will respond to your enquiry within the timeframe required by applicable law.